Medicare rebate steps surfaced at the right time
A paid Medicare invoice triggers an email to admin to process the rebate. The step still needs a human, but the remembering does not.
Published 26 August 2026 · 3 min read
What was getting stuck
Some admin tasks aren't difficult. They're just easy to miss because they happen after another step is complete. For Medicare invoices, the invoice can be paid in the practice system, but the rebate still needs to be processed to the client. That creates a small but important handover point.
What we built
This workflow detects when a Medicare invoice has been fully paid and immediately reminds admin via email to process the rebate.